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Kerb

Client Experience

Seller Welcome & Preparation Guide

Prepare every seller for a smooth sale.

An 8-page guide that welcomes new sellers and prepares them, and their home, for photos, viewings and what comes next.

€8.99

Price includes VAT where applicable.

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  • Instant download
  • Edit in Canva, PDF export
  • Secure checkout

Also included in Complete Launch Collection (€54.99 for 7 tools) and Sales Agent Starter (€31.99 for 4 tools).

About this tool

Sellers feel confident when they know what to expect. This 8-page guide welcomes them, introduces you and walks them through preparing their home for photography and viewings.

A property highlights questionnaire helps you gather the details buyers care about, and a clear next-steps page sets expectations from day one. Add your branding in Canva, then send it as a PDF or print it for your first appointment.

Who it's for

  • Sales agents taking on new instructions
  • Agents who want to look organised from the first appointment
  • Agents who answer the same seller questions again and again

How it works

  1. 01

    Buy and download straight away from your Kerb account.

  2. 02

    Open the included link to copy the templates into your own Canva account.

  3. 03

    Add your logo, colours, photos and property details.

  4. 04

    Download, print or post. Reuse the templates whenever you need them.

Questions

Is the wording specific to one country?

No. It's written in plain, general terms, so you can adapt it to your market and add your own process and fees.

How do I get my files?

Straight after payment, the product appears in your Kerb library. Download it there any time. We also email you a link.

Do I need an account?

Your purchase is saved to a Kerb account for your email address. If you're new, it's created for you at checkout. You sign in with a one-time email link, so there's no password to remember.

Can I use it for my clients and my agency?

Yes, for your own business: marketing your listings and serving your clients. You can't resell or share the editable templates. See the Licence Terms.

Can I get a refund?

Yes. If something isn't right, contact us within 14 days of purchase. See the Refund Policy for details.

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